As a third-generation lab owner with over 30 years of experience, I’ll have a hard time making a higher recommendation than I could for the Essilor Instruments sales manager. He has proven to be an excellent salesperson, communicator, technician, and “friend” to our business.
He has sold us our last two edgers (three in total). We have used Mr. Blue since September 2011 and Mr. Orange since December 2016. I feel that he does a great job of listening to our needs and finding adequate solutions. I feel that he sets up reciprocal transactions that help both Empire Optical and Essilor Instruments. This is the reason we keep doing business with Essilor Instruments.
Relationship is extremely important to me and my business, and I’ll say that he excels in relationship. We sincerely appreciate what he brings to our relationship with Essilor Instruments, and look forward to doing business in the years to come.
After loving our first Mr. Blue, we added the Mr. Blue 2.0 version to our practice. The stepped bevel tool is great for high-wrapped frames. Our customers know we can Rx frames that no one else can! It’s a highly-efficient and intuitive edger that knows what material I’m going to use based off of our edging patterns. It self-calibrates throughout the day so I know the lensometry is always accurate. Using the Essibox, you can even download a drill mount shape from a manufacturer without even having the frame. If we ever have a question, tech support is just a phone call away and can walk us through anything.
Mr. Blue is our most dependable employee!
Mr. Blue handles all aspects of lens production for us, including testing, measuring, edging, drilling and mounting. This technology allows us to cut lenses to fit the exact dimensions and shape of a frame. He also ‘reads’ each lens to find the perfect optical center to ensure the lenses are made to the exact specifications.
If a patient wants to use his/her current frame, Mr. Blue lets us trace the shape of the frame on the patient’s first visit, save it in his memory and have the lenses cut and waiting to put in the frame when the patient arrives to pick them up – saving the extra wait time.
And if a patient is in a hurry and we have the lenses in stock, Mr. Blue can have them ready for the patient in less than an hour.
Feeling adventurous? Mr. Blue can cut almost any custom shape patients can think of!
To us, Mr. Blue is the most advanced technology in edging to ensure glasses are made to the patients’ exact prescriptions and fit for frames.
I purchased the Mr Blue edging system for in office finishing and custom spectacle lens design in 2012 after seeing what it was capable of doing in person when I attended a conference in 2012 in San Francisco. What impressed me the most about the design of the edger was its capability of custom shaping and milling functions, lack of significant sound and lack of significant odor during high-index edging. As the anti-reflective coatings and lens treatments have improved over the past 10 years, one of the most difficult aspects of in-office edging was controlling the lens when blocked for edging. Since a high-velocity wheel was typically used to cut and finish a lens to size, typically the errors made in edging were slip-related. The milling function has been wonderful for eliminating this variable. Reshaping frame traces has also improved the aesthetics of the jobs leaving my office/lab. I feel that any issue that has arisen in the past 5 years mechanically has been immediately and professionally addressed. This is what in my opinion separates my experience with Essilor instruments and other large equipment manufacturers/distributers that I have used in the past.
It’s a part of our success in regards to drilling rimless eyewear correctly in a fraction of time it would take for an outside laboratory. The ease of plug and play for a new staff member to cut basic to unusual high prescriptions with little training. Mr. Blue affords our office staff to know with absolute confidence in a mechanical fit between frame and lens every time, so for our money we invest in Essilor Instruments.
Mr. Blue has given me a better competitive advantage.
The training I have received from Essilor sales has been great. Any time we have needed them, they have been on hand. The Essilor technicians have all exceeded my expectations of what a great business partnership is meant to be.
If I were to recommend any edger out there on the market, it will be Mr. Blue to all my colleagues. It is the most users-friendly, it is the most accurate and it is the most perfect edger on the market right now with regard to getting a job 100% spot-on.