We have been using Mr. Orange for several years and are very satisfied with the machine and the customer service that goes along with it. Would recommend!
Being a 28-year optical store owner, I have owned and purchased several edgers, including an auto Mr. Orange edging system. My experience with the Essilor Instruments team far exceeds any other experience by far. Thanks to the personal touch of the sales manager with his customers, I will never own any other edger not made by Essilor.
The purchasing process of our Mr. Orange edging system went smoothly, as did the installation and training. The few issues we experienced were handled quickly. The technical support team has been great.
This is our second Mr. Orange system. We purchased one for our other store five years ago, and it is still working well. This has allowed us to cross-train staff as to rotate people from store to store.
Mr. Orange has changed the way we do business!! This is the second edger from Essilor in my 35-year-old office. We have had it for the past 5 years without an ounce of trouble. It really does what it says it does. Every lens is edged to perfection….most times inserted without heating the zyl frame. If there is an occasional question or problem, our Essilor Instruments sales rep is a phone call away and we have our answer immediately. I highly recommend this product to any office that needs to make a change in the way they finish lenses…..from edge to polish to drilling holes…It far surpasses my expectation.